Siemens washing machine IQ300 varioPerfect WM12Q390GB

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• What is a e25 error

  • It's a problem with the pump or drain hose.

    • what does e13 mean?

      • Washing machine Siemens fault
        E13 indicates problem with the door lock. It may be even a faulty sensor is closed.

        • thanks, I'll check it out.

        • how do you fix this problem ie error e 13 on a seimens 1q300

    • Sir, I have Siemens IQ300 model but my machine error come e21 machine not working not open what is problem

      • Hi, The manufacturer does not report the error E21, but I found the answer here: https://www.justanswer.co.uk/appliance/dou3d-e-21-error-code-bosch-washing-machine-door.html
        error E21 can indicate a fault with the motor or the main control board. Try erasing the stored codes first, in case it's a spurious fault, as follows:

        1. Turn the knob to off.
        2. Turn the knob to the 6 o'clock position.
        3. Wait 2 seconds.
        4. The start/pause should begin flashing.
        5. Press and hold the spin button.
        6. Turn the knob to 7 o'clock position.
        7. Wait 2 seconds.
        8. Release the button.
        9. Turn the knob to off.

        This should erase the error code and get the machine running again. You might need to try it more than once to achieve a reset. If the start button doesn't flash, just carry on trying to erase the codes.

  • What is e18 error

    • The e18 message came on and a warning button sounded. What happened and how do I correct it?

    • Hi, fault E18 means: Drainage hose blocked or kinked

      Solution:
      Clean filters in the water supply hose. Attention: The leaking water may be very hot (risk of scalding). Set programme selector to . Pull out the mains plug. Check whether the drainage hose has been installed without kinks. Loosen hose clip on the siphon, carefully remove drainage hose (residual water). Clean drainage hose and siphon spigot. Hold drainage hose in a bucket and select the programme. Connect drainage hose to the siphon and check for leaks.

  • What is E:63 error

  • dear
    iq300 8 kg rpm1200, how to operate 15 minites quick wash ,please help

• what does cl mean on display panel?

  • Hi, CL faulty mean Child Lock.
    Press the TEMP and OPTION button together for 3 seconds and it will go off

    • Thank you! Thought I had just broken my mum's washing machine, on mine I pushed the start/reload button and it cleared the CL....phew!

      • Thank You! Just cleared my too. Have no idea how it came on!!!

    • Im having the same problem, can't get the child lock off but have no option button? Please help asap

      • Press and hold the start button for a few seconds.

        • Thank you, that helped!

        • thankyou had the same problem

        • Thank you. You solved my problem!

    • Thank's to you i can Wash my laundry again, i was beginning to worry if the Washing machine is broken. I've pressed the start button for a while and that fixed my problem. Thank you! :))

      • Thank you: that worked a treat.

    • Hi,
      When completing wash cycle machine not go into full spin as clothes are still very wet when removed...
      Is it that I'm using wrong settings..?
      Siemens Various iq 300 machine

• What is a f17 error

  • Error F17 is a problem with water supply

    • What to do about a f17?

      • Usually can purge inlet strainer water. Sometimes just unplugging and replugging the AquaStop

        • How do you do that? (Unplug the aqua stop and purge the inlet strainer...)

        • AquaStop is a box on the water supply hose. Before it is strainer, clean it.

  • What does f18 mean?

• What does error F18 and F28 mean please?

  • F is not Error code.

    E18 indicates a draining failure.
    Can be clogged filter, or a fault on the pump.

    E28 is Turbidity sensor fault
    We would strongly advice seeking an engineer for this fault as well as it is often not easy to understand or diagnose issues with turbidity sensors.

  • How do you fix the e18 error code?

    • How do u fix e18 error code

      • How do I fix error code e18?

        • E18 means: Drainage hose blocked or kinked

          "Clean filters in the water supply hose. Attention: The leaking water may be very hot (risk of scalding). Set programme selector to . Pull out the mains plug. Check whether the drainage hose has been installed without kinks. Loosen hose clip on the siphon, carefully remove drainage hose (residual water). Clean drainage hose and siphon spigot. Hold drainage hose in a bucket and select the programme. Connect drainage hose to the siphon and check for leaks."

• last few weeks washing machine gets stuck on washing cycle with clock showing 1 min left remaining unless I press "speed perfect" at the start or only use the 15min rapid cycle. All other cycles it gets stuck even if I go out and come back a few hours later it is still on and stays washing with 1 min left on clock unless I switch it off and change to one of the above 2 cycles?
  I have been using the machine since April 2013.

  • Did you find the problem ? I Have exactely the same behaviour ?

    • Hi Liu & Marc,

      Any solution to this. i have encountered the same problem.

      • Hi all. Displayed an error code or the machine is waiting for the expiration of one minute?

        • Hi Marmen,

          No error codes. the machine waits for the expiration of 1 minute.

          but just works just fine in "super 15' mode" (same as Liu experienced)

        • Guys Please help.

        • Hi all,
          I can not trace a solution to this problem in the service manual.
          Repairman recommends checking water level sensor.

        • Hi Marmen,

          A repairman - checked the machine.

          He says the machine doesn't stop intake of water, this is a problem with the board (as the water pump works fine).

          Your repairman guessed it right about the water level sensor.

          Can this be replaced?

          Cheers.

        • I have had this "1 minute" problem intermittently for several weeks / months and have used 'speedPerfect' setting to overcome issue. It's being fixed under warranty and the service guy has been and indicated possible fault with Heating Element. Explanation: if Washing Machine fails to heat water then it gets to end of the wash cycle (with 1 minute to go) but is not allowed to finish because temperature does not satisfy selected wash programme. I'm not convinced as the thermostat is more likely to exhibit an intermittent problem than heating element. I will update when repair is completed hopefully next week. Best regards

      • Hi all. See previous comments ...
        Machine now functioning perfectly after visit from diligent Siemens / Bosch Service Technician. Intermittent fault due to fault in wire connector in Heating Element circuit. As previously comment - lack of heat caused '1 minute' issue.
        Best regards

        • How much charges to be paid

• what is an F29 error? It comes up as soon as I put cycle to start. I press the start button a second time and the warning stops.

  • Fault Siemens - F29: Not Detected water inlet on flow sensor.
    It may not be a bad sensor, it might be enough to decalcify

• I just got at new IQ300 delivered and after removing the shipping stabilizers, I plugged it in and nothing! No energy at all, no display, no nothing. Did I miss something or is this simply a defective machine?

  • Hi Joey, it looks like a faulty washing machine. I recommend claim.

• What does a symbol of key mean? How do I undo it to start the washer IQ 300 Siemens washing machine .

  • Just hold the buttom of start for 2 sec

• Hi There
  The start button is not starting the washing programme as per normal, it is just beeping twice. Can you help?

  • Try to push and hold the door lock might be wrong.

  • Hi Louise,

    did you find the reason of your beep twice issue? I have the same issue.

    Regards
    Prakhar

    • Hi! I cannot unlock the door! The Key still displayed! Help please! Thanks

      • Did you get the idea how to do open the door i have the same problem key fishing and door are closed

• How do i JUST spin to remove any excess water??
  thanks