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Washing machine Siemens WM14Q391GB – IQ300

Siemens WM14Q391GB

iQ 300 Washing Machine with iQDrive for highly effective and efficient laundry care.

Siemens WM14Q391GB
Siemens WM14Q391GB


Download user manual Siemens WM14Q391GB
in PDF format: WM14Q391GB


  • Intelligent, durable and quiet iQdrive motor for highly effective and efficient laundry care.
  • Sensor-controlled wash programmes for the most efficient water usage with any load size – thanks to the water management system.
  • With varioPerfect, your choice of either 65% less time or 50% less energy.
  • Consumes up to 30% less electricity than the highly efficient energy efficiency class A+++.
  • waveDrum for gentle laundry care

Product group: Washing machine

Brand: Siemens

Product name / Commercial code: WM14Q391GB

Internal article number: WM14Q391GB

EAN code: 4,242,003,666,906

Built-in / Free-standing: Free-standing

Installation typology: Built-under

Loading type: Front

Door hinge: Left

Color / Material panel: White

Color / Material body: White

Connection Rating (W): 2300 W

Current (A): 13 A

Voltage (V): 220-240 V

Frequency (Hz): 50 Hz

Approval certificates: CE, VDE

Length electrical supply cord (m): 160.0 cm

Plug type: GB plug

Height of the product (mm): 848 mm

Dimensions of the product (mm): 848 x 598 x 550 mm

Net weight (kg): 70.000 kg

Gross weight (kg): 71.000 kg

Washing performance class: A

Spin drying performance class: B

Noise level washing (dB(A) re 1 pW): 51 dB (A)

Noise level spinning (dB(A) re 1 pW): 77 dB (A)

Spin speed options: Variable

Foam control: Yes

Water protection system: Multiple water protection

Cold wash option: No

Drying progress indicator: LED-display

Digital countdown indicator: Yes

Start delay options: Continuous

Pre-wash: available

Quick wash: Yes

Tub material: Plastic

Drum volume (l): 58 l

Drum material: Stainless steel

Hot & cold water intake: No

Programme end indication: Acoustic, LED-display

Loading sensor: No

Height-adjustable by: 1.00 cm

Cottons programme: 20°C, 30°C, 40°C, 40°C Prewash, 60°C, 90°C

Easy-care programme: 30°C, 40°C

Depth with door open (90°): 101.40 cm

Detergent dispensing: From front, self cleaning

Temperature selection: Programme selector




69 thoughts on “Washing machine Siemens WM14Q391GB – IQ300”

  1. It does the program i ask but at the end the water wont drain out and the door wont unlock and F-18 flashes on the display.

  2. My IQ300 (Italy) does not have the alphanumeric display, but only the LEDs.
    since yesterday has stopped and the 5 led to the centrifugal flash together.
    What could it be?
    Unfortunately, the assistance can not come before three days.

  3. The acoustic signal at the end of the wash cycle is driving us nuts as it keeps repeating versus just sounding once. Is there anyway to turn this off?

  4. I cannot turn my machine on, when I do it trips the power to the whole downstairs of my house
    The door is locked too as I was putting a load of washing on and it then wouldn’t work…………….any ideas?
    I have cleaned the filter and tried again but no such luck

  5. Godfrey Leone Ganado

    The machine is marking a key and tub with water. It is not working.

    Can you kindly guide me as to how to solve the problem?

  6. Does the sideman iq300 have a belt as we think it’s the belt that’s snapped and how much please brilliant washing machine but out of order at moment

  7. Is Siemens WM14 N120 iQ300 washing machine work on 120V?
    I want to buy one for my mother in law and this is the standard in her country.

  8. My wash has completed but the door won’t open. There is a Key signal, A circle with a padlock on it and a circle with a flash sign through it. What has happened? How do I get the door open?

  9. I have been given a large packet of Descaler powder for Rs 600. Do I use the entire packet for a dealing wash? What setting do I put it on? The Colton one seems too long for 2.45 hours. please advise.

  10. My washing machine will not open and there is a flashing circle with a star in it on the dashboard how do I open the door please?

  11. My siemens iq300 washing machine has just had rubbers replaced on door and when I tried to turn on my machine it keeps beeping.any help would be appreciated.

    1. Hi Ritchell, error E18 mens: Drainage hose blocked or kinked


      “Clean filters in the water supply hose. Attention: The leaking water may be very hot (risk of scalding). Set programme selector to . Pull out the mains plug. Check whether the drainage hose has been installed without kinks. Loosen hose clip on the siphon, carefully remove drainage hose (residual water). Clean drainage hose and siphon spigot. Hold drainage hose in a bucket and select the programme. Connect drainage hose to the siphon and check for leaks.”

  12. I have lq300 me washing time belt damage than me fix the belt after me starting display light and all switch working only starting light not comming there switch pressing time only blinking sound not starting my mechine, how can fix this error

  13. I having IQ 300 siemens washing machine. Error code E17 appears, i have checked water leaking and pipe leakage, inlet filter chocking everything found ok.but still error e17 persist. Please suggest what to do.

  14. What does E11 error mean on the display, bcoz any programs I tried it shows E11, please tell me what is the problem.

    1. Error E17 means: Water pressure too low.

      Check the water pressure directly on the tap using a bucket. Approximately 10 litres of water per minute must flow out of the fully open tap. Contact your fitter if the water pressure is too low.

  15. My quick wash cycle is getting stuck at 0.01 minute and spinning for another 30 minutes. I have to stop the cycle and manually turn it to the spin cycle .
    Pls help.

  16. There are black rubber like pieces coming out of my washing machine. There was nothing in the machine before we put our beige blankets in to wash. They have come out with stains now. Have run two empty runs to rinse out and there are still pieces of black like rubber coming out. Any idea on what this would be? How do we get rid of it? Do we have to open the machine to ‘clean’ around the drum box, if this is even possible?

  17. Why the screen and start button blinking only?
    It not showing any error codes. Weight, spin, temperature and start button, plus a sign of door is just blinking. No action from machine

    1. Without an error code, it is difficult to determine the fault. The behavior of the washing machine could be caused by moisture in the control panel.

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